1. Introduction
We at Robert Mann Solicitor (referred to as “we”, “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, store, use and share personal information when you use our website https://robertmannsolicitor.co.uk/
(the “Website”) and when you interact with us via the Website (for example by submitting our contact form).
2. Data Controller
For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, the data controller is Robert Mann Solicitor. If you have any questions about this policy, or your personal data, please contact us.
3. What personal data we collect
When you use our Website, and in particular if you submit the contact form, we may collect the following personal information:
your name
your email address
your telephone number
any additional information you choose to provide via the form (for example a short message or description of your legal enquiry)
technical information about your use of the Website (for example your IP address, browser type, device type, pages visited) via cookies or analytics (see section 7)
4. How and why we use your personal data
We use your personal data for the following purposes:
to respond to your enquiry, follow up your contact/request and provide legal services if you engage us
to communicate with you (for example by email or phone) about your enquiry, our services, or updates relevant to your enquiry
to manage and administer our business and website, including analysing how our Website is used in order to improve it
to meet legal or regulatory obligations
The lawful bases under UK GDPR for these uses are: your consent (you submit the form and give us your data); and/or our legitimate interests (to respond to enquiries, maintain our website, improve our services) provided those interests don’t override your rights and freedoms.
5. Sharing and disclosure of your data
We will not sell your personal data. We may share your data with:
other professionals (for example if your matter requires referral or collaboration) only with your permission or as specified during our engagement
service providers who help us run our website, IT, email, analytics – under contract ensuring confidentiality
authorities, regulators or other third parties when required by law or to protect our rights
6. Data retention
We will retain your personal data for as long as necessary to fulfil the purposes set out above (for example until your enquiry is closed and any applicable limitation periods expire), and as required by law. After that we will either delete or anonymise your data.
7. Cookies and website analytics
Our Website uses cookies and similar tracking technologies to monitor website usage and performance. This helps us understand how the site is being used and improve it. You may refuse or delete cookies via your browser settings. However, that may affect your ability to use certain website features. We may also use third-party analytics tools (e.g., Google Analytics) – you should check those providers’ privacy policies for details.
8. Your rights
Under UK GDPR, you have the following rights in respect of your personal data:
the right to be informed – you have this Privacy Policy and we provide information when we collect your data
the right of access – you may request a copy of the personal data we hold about you
the right to rectification – you may ask us to correct inaccurate or incomplete data
the right to erasure (“right to be forgotten”) – in some circumstances you may ask us to delete your data
the right to restrict processing – you may ask us to limit how we process your data in some circumstances
the right to data portability – you may ask for your data in a structured, commonly-used format in some scenarios
the right to object – you may object to our processing of your data on grounds relating to your particular situation
the right not to be subject to automated decision-making including profiling – though we do not carry out any automated decision-making based solely on your data
If you wish to exercise any of these rights, please contact us using the contact details above. We will respond within the timeframe required by law.
9. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. International transfers
Where your personal data is transferred or stored outside the UK (for example via hosting providers, service providers), we will ensure appropriate safeguards are in place (such as standard contractual clauses) or rely on an approved adequacy decision. We will inform you where applicable.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes were made. Please check back regularly to stay informed.
12. Contacting the Information Commissioner
If you believe we have not complied with data protection law you may complain to the UK Information Commissioner’s Office (ICO). For more information, see: https://ico.org.uk/